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- | ===== Usage ===== | + | [[http:// |
- | + | ||
- | The [[http:// | + | |
==== Remote support ==== | ==== Remote support ==== | ||
- | You want to have an engineer from Schmid | + | You want to have an engineer from Schmid |
With the team viewer quick support you can give access to your screen in just a few clicks. | With the team viewer quick support you can give access to your screen in just a few clicks. | ||
- | The support engineer will see your screen and can remotely control your PC while you talk together | + | The support engineer will see your screen and can remotely control your PC while you talk on the phone. |
Follow these steps to get support: | Follow these steps to get support: | ||
- contact Schmid Engineering to schedule a remote support session | - contact Schmid Engineering to schedule a remote support session | ||
- download the [[http:// | - download the [[http:// | ||
- | - double click and run the downloaded software. | + | - double click and run the downloaded software. |
- | - tell the support engineer your ID and Password | + | - tell the support engineer your ID and Password |
+ | \\ | ||
- | ===== Security | + | ==== Security ==== |
You can: | You can: | ||
* see all the actions that the support engineer performs on your PC. | * see all the actions that the support engineer performs on your PC. |