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teamviewer_remote_support [2013/04/02 14:24] – ab | teamviewer_remote_support [2017/11/07 22:26] (current) – external edit 127.0.0.1 | ||
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- | ===== Usage ===== | + | [[http:// |
- | + | ||
- | The [[http:// | + | |
==== Remote support ==== | ==== Remote support ==== | ||
- | You want to have an engineer from Schmid | + | You want to have an engineer from Schmid |
With the team viewer quick support you can give access to your screen in just a few clicks. | With the team viewer quick support you can give access to your screen in just a few clicks. | ||
The support engineer will see your screen and can remotely control your PC while you talk on the phone. | The support engineer will see your screen and can remotely control your PC while you talk on the phone. | ||
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- contact Schmid Engineering to schedule a remote support session | - contact Schmid Engineering to schedule a remote support session | ||
- download the [[http:// | - download the [[http:// | ||
- | - double click and run the downloaded software. | + | - double click and run the downloaded software. |
- | - tell the support engineer your ID and Password | + | - tell the support engineer your ID and Password |
+ | \\ | ||
- | ===== Security | + | ==== Security ==== |
You can: | You can: | ||
* see all the actions that the support engineer performs on your PC. | * see all the actions that the support engineer performs on your PC. |