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teamviewer_remote_support [2013/04/02 14:24] abteamviewer_remote_support [2017/11/07 22:26] (current) – external edit 127.0.0.1
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-===== Usage ===== +[[http://www.teamviewer.com|TeamViewer]]\\
- +
-The [[http://www.teamviewer.com|TeamViewer]] software can help in  the following situations:+
  
 ==== Remote support ==== ==== Remote support ====
  
-You want to have an engineer from Schmid Enginnering sitting next to you to discuss your code or get help on handling the toolchain.\\+You want to have an engineer from Schmid Engineering sitting next to you to discuss your code or toolchain.\\
 With the team viewer quick support you can give access to your screen in just a few clicks. With the team viewer quick support you can give access to your screen in just a few clicks.
 The support engineer will see your screen and can remotely control your PC while you talk on the phone. The support engineer will see your screen and can remotely control your PC while you talk on the phone.
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   - contact Schmid Engineering to schedule a remote support session   - contact Schmid Engineering to schedule a remote support session
   - download the [[http://schmid-engineering.ch/TeamViewer/TeamViewerQS.exe|Team Viewer Quick Support]] software.   - download the [[http://schmid-engineering.ch/TeamViewer/TeamViewerQS.exe|Team Viewer Quick Support]] software.
-  - double click and run the downloaded software. Answer to the warning with 'Run'. (nothing will be installed - no administrator privileges required. See also the security statements below) +  - double click and run the downloaded software. Confirm the warning with 'Run'. (nothing will be installed - no administrator privileges required. See also the security statements below) 
-  - tell the support engineer your ID and Password at the phone. +  - tell the support engineer your ID and Password on the phone. 
 +\\
  
-===== Security =====+==== Security ====
 You can: You can:
   * see all the actions that the support engineer performs on your PC.   * see all the actions that the support engineer performs on your PC.
teamviewer_remote_support.1364905442.txt.gz · Last modified: 2017/11/07 22:26 (external edit)